Privacy and Data Protection
Privacy Policy
Last updated: 17.08.2026
This Privacy Policy explains how JESSCA BRUNELLI D.I., operating as Lake Garda Property Concierge, collects and processes personal data when you visit or use this website.
We are committed to protecting your privacy and processing your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection legislation.
1. Data Controller
The Data Controller responsible for the processing of your personal data is:
JESSCA BRUNELLI D.I.
Via Pezze 7
37010 Cavaion Veronese (VR)
Italy
Email: hello@lakegardapropertyconcierge.com
2. Personal Data We Collect
When you contact us through the contact form on this website, we may collect:
your name;
your email address;
the content of your message;
any other personal information that you voluntarily provide in your message.
Please do not provide sensitive or unnecessary personal information through the contact form.
We may also process certain technical information automatically when you visit the website, such as information relating to your device, browser and connection, where this is necessary for the operation and security of the website.
3. How We Use Your Personal Data
We use the personal data you provide to:
respond to your enquiries;
provide information about our holiday home management and property concierge services;
communicate with you regarding your enquiry;
evaluate and, where appropriate, establish a potential business or contractual relationship;
comply with applicable legal obligations;
protect our rights and the security of our website and services.
We do not use the information submitted through the contact form to send newsletters or promotional communications unless we have an appropriate legal basis to do so.
4. Legal Basis for Processing
Depending on the circumstances, we process your personal data on the following legal bases:
taking steps at your request prior to entering into a contract, where you contact us to enquire about our services or a potential business relationship;
compliance with legal obligations, where processing is required by law;
our legitimate interests, where necessary to manage and protect our business, website and legal rights, provided that these interests do not override your fundamental rights and freedoms.
Where consent is required by applicable law, we will ask for your consent before processing your personal data for the relevant purpose.
5. How We Process and Protect Your Data
Personal data is processed using electronic and digital systems and appropriate technical and organisational measures designed to protect it against unauthorised access, loss, alteration, disclosure or unlawful processing.
Access to personal data is limited to persons who need it for legitimate business purposes.
6. Service Providers and Recipients
To operate the website and manage communications, your personal data may be processed by service providers acting on our behalf.
The website is created and hosted using services provided by IONOS.
Messages submitted through the contact form are sent to the email address:
hello@lakegardapropertyconcierge.com
Depending on the configuration of our email service, the processing of these messages may also involve the relevant email service provider.
Personal data may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
Information submitted through the contact form will generally be retained for as long as necessary to respond to your enquiry and manage any resulting business relationship.
Where a contractual or other legal relationship is established, certain personal data may be retained for the period required by applicable legal and accounting obligations.
After the applicable retention period, personal data will be deleted or securely disposed of, unless further retention is required or permitted by law.
8. International Data Transfers
Where third-party service providers process personal data outside the European Economic Area (EEA), any applicable international transfer will be carried out in accordance with the requirements of the GDPR and appropriate safeguards.
Further details regarding the specific service providers and applicable safeguards may be provided upon request.
9. Your Rights
Under the GDPR, you may have the right to:
obtain confirmation as to whether your personal data is being processed;
access your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data where the legal requirements are met;
request restriction of processing where the legal requirements are met;
object to certain processing activities;
receive your personal data in a structured, commonly used and machine-readable format, where the right to data portability applies;
withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at:
hello@lakegardapropertyconcierge.com
We may need to verify your identity before processing your request.
10. Right to Lodge a Complaint
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.
In Italy, the competent authority is:
Garante per la protezione dei dati personali
11. Cookies and Similar Technologies
This website may use cookies and similar technologies that are necessary for its operation, security and functionality.
Any non-essential cookies or tracking technologies that require your consent under applicable law will only be used where the appropriate consent has been obtained.
Further information about the cookies and technologies actually used on this website will be provided in the relevant Cookie Policy, where applicable.
12. Third-Party Services
This website does not intentionally embed third-party services such as Google Analytics, Meta Pixel, Google Maps, YouTube or similar external tracking or advertising services.
If third-party services are added to the website in the future, this Privacy Policy and, where necessary, the Cookie Policy will be updated accordingly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, the website, applicable legislation or the way in which personal data is processed.
The updated version will be published on this page together with the relevant update date.
Last updated: 17.08.2026